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Calling from abroad:

+49-9381-9389

Calling from within Germany:

09381-9389

Address:

Schloss Zeilitzheim

Marktplatz 14

97509 Kolitzheim-Zeilitzheim

GERMANY

email:

barockschloss (at) gmail.com

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Monday
Jun282010

No Credit Card Required

When I get calls or emails from people in the United States regarding rooms at our hotel, they almost always offer me their credit card number for the reservation. And they are sometimes confused, perhaps even irritated when I tell them I don't need a credit card to secure the booking. Perhaps they doubt the seriousness of the booking without the security or finality of providing payment information in advance. The fact is: we hardly *ever* have no-shows here at the hotel. And if someone can't follow through on a reservation, there is almost always a very good reason for it. We simply ask for as much "heads-up" as you can possibly give us if and when you have to cancel a booking. It's really that simple. Of course we would rather have you visit than not but we won't charge your credit card if your plans have to change. This policy has worked very well for us and our guests - provided this information - feel safe enough that we will honor their reservation even without noting a credit card number. That said: what other information could we provide you that would you decide on visiting with us and/or in planning your trip? Fresco

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